KWA Help Desk Manager Ver 9.11
An excel utility for Registering, processing and monitoring of Consumer Complaints in Kerala Water Authority - Sub Division Level. Updated on 08/03/2026 as per Palm held billing tariff with Connection Date Change Calculation, revised Leak benefit rate, extended OTS Calculation Period, Customizable Leak Benefit, Amnesty Leak Calculation, Ready Reckoner Generate facility and tariff revision.
Features includes
- Generate report of pending complaints, solved complaints, pending at division, sub division and section
- check complaint status in one click
- Search option using name, consumer no, phone number including blind search
- Data Import from previous versions
- Leak Benefit auto calculation with option to fix the leakage PIC
- Excess Reading and Average Reading Calculation
- Category Change calculation for Domestic to Non Domestic and Vice Versa
- Deposit refund calculation and connected forms
- One Time Settlement (OTS) Calculation
- Excess billing calculation
- Generate ready reckoner
- Report automatically saved to monthly folders.
- Generating covering letters, reporting forms and calculation sheet
- Option to save the reports in word format.
Related Download